Terms and Conditions


A  50% deposit will be required at point of booking and the outstanding balance will need to be cleared 6 weeks prior to the hire date.  If your holiday is less than 6 weeks away, the total fee must be paid in order to confirm your booking.

Security deposit

A refundable security deposit of £1000 will be taken 4 days before the vehicle is released for hire. The security deposit covers the Campervan Insurance Excess and applies to all hires with UK drivers license and non-UK licence holders aged 25 to 75 years old. 

The security deposit will be returned 7 days from the return of the vehicle automatically unless there are any issues with the vehicle.   We will notify you of any deductions to be made from the security deposit for any damages to the vehicle, breakages or unforeseen traffic offences.

Driver information

Once your deposit has been received we will email you to confirm the reservation and request the driver’s information. You will be required to email a scanned copy of each driver’s licence and ID 3 weeks prior to the rental date.

  • Main Driver: Utility bills from 2 separate utility companies less than 3 months old from the start of the campervan hire date showing name and address of Main Driver (a water, gas, electricity bill, landline phone bill, council tax bill are all acceptable but we cannot accept mobile phone, internet or TV licence bills).  If two of these are unavailable, we can also accept a bank or credit card statement.
  • UK Driver only – a unique driver licence code is required by insurers to provide information about endorsements.  We ask the  hirer to visit the following link one month prior to campervan rental date to generate the code and forward it to Clifftop Campers.

​At the start of your hire, we request that ALL drivers bring their driver’s photo ID full driving licence. If the driver is from outside the UK and does not have a photo licence ID, the paper license and a passport is required.


Fully comprehensive insurance is included. 
There is a charge of £10 per day for each additional driver.


We love all animals at Clifftop Campers, please call us to discuss your requirements and please note an extra charge of £10 per night applies and a £20 cleaning fee.

Collection and drop off

Our guidelines are 10.30am drop off and after 3.00pm collection but we shall always endeavour to be as flexible as possible to accommodate your collection and return of the vehicle.

Conditions on returning the vehicle

The camper van should be returned in a clean and tidy state with a full tank of fuel (or to the same level as agreed on collection) and the grey water tank must be emptied. The chemical toilet must be emptied and rinsed. The camping gas usage is included in the price of rental.

Cancellation Policy

Standard Travel Policy

Customers wishing to cancel their reservation will:

  • Receive a full refund of their deposit (and outstanding balance paid) if cancelled more than 6 weeks prior to rental start date, less a £50 administration fee
  • Receive 50% of the total booking fee if cancelled between 4 and 6 weeks prior to rental start date, less a £50 administration fee
  • Be liable to pay the total booking fee if cancelled less than 4 weeks before rental start date.